Ohio's Lemon Law protects consumers who purchase new vehicles that turn out to have substantial defects. Understanding your rights can help you seek a replacement or refund.
Coverage: Ohio's Lemon Law (ORC §1345.71-1345.77) covers new motor vehicles purchased or leased in Ohio that develop problems within 1 year or 18,000 miles of delivery, whichever comes first.
What qualifies: The defect must substantially impair the use, value, or safety of the vehicle. The manufacturer or dealer must have had a reasonable number of attempts to repair the defect. Generally, this means 3 or more repair attempts for the same issue, or the vehicle being out of service for 30 or more cumulative days.
The process:
1. Report each defect to the dealer or manufacturer in writing and keep copies of all repair orders.
2. After the qualifying number of repair attempts, notify the manufacturer by certified mail.
3. The manufacturer has one final opportunity to repair (typically within 15 days).
4. If the defect persists, you may request a refund or replacement through the manufacturer's dispute resolution program or through court.
Used vehicles: Ohio's Lemon Law does not cover used vehicles, but the Used Car Lemon Law (ORC §1345.05) provides some protections if the dealer made representations about the vehicle's condition.
Federal option: The federal Magnuson-Moss Warranty Act may also provide remedies if state law doesn't fully cover your situation.